Powered by Smartsupp

Worldwide Coverage  ·  Real-Time Visibility  ·  24/7 Dispatch

Home / Terms of Use

Terms of Use.

Please read these terms carefully before using our website or shipping services.

These Terms of Use ("Terms") govern your access to and use of the priorityparcellogistics.com website and the transport, freight, and parcel delivery services offered by Priority Parcel Logistics ("Company," "we," "us," or "our"). By accessing the website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.

1. Acceptance of Terms

By visiting this website, requesting a quote, booking a shipment, or otherwise using any service provided by Priority Parcel Logistics, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy. These Terms apply to all visitors, users, and customers of the website and services.

2. Description of Services

Priority Parcel Logistics provides freight shipping, parcel delivery, warehousing, and last-mile delivery services within the United States. Service availability, transit times, and coverage areas may vary by location and are subject to change without notice. Any quotes, rates, or delivery estimates provided through the website are estimates only and are not guaranteed unless confirmed in writing.

3. Eligibility & Accounts

You must be at least 18 years old and legally able to enter into a binding contract to use our services. If you submit information on behalf of a business, you represent that you are authorized to act on that business's behalf. You are responsible for ensuring that all information you provide — including contact details, addresses, and shipment descriptions — is accurate, current, and complete.

4. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. You may not attempt to gain unauthorized access to any portion of the website, other accounts, or any systems or networks connected to the website.

5. Tracking & Delivery Information

Tracking information provided through our Track & Trace tool is updated periodically and reflects the most recent status available at the time of your request. While we work to keep tracking data accurate and current, we do not guarantee real-time accuracy, and delivery estimates may be affected by factors outside our control, including weather, customs processing, carrier delays, or incorrect address information.

6. Fees & Payment

Rates and fees for our services are provided upon request or quote and may vary based on shipment size, weight, destination, and service level selected. Additional charges may apply for accessorial services, address corrections, storage, or re-delivery. All fees are due according to the payment terms agreed upon at the time of booking.

7. Prohibited Uses

You agree not to use our website or services to:

  • Ship any item that is illegal, hazardous, or prohibited under applicable federal, state, or local law;
  • Misrepresent the contents, weight, or value of a shipment;
  • Transmit any material that is unlawful, harmful, or infringes on the rights of others;
  • Interfere with or disrupt the website, our servers, or connected networks;
  • Use automated means to scrape, extract, or collect data from the website without our prior written consent.

8. Intellectual Property

All content on this website, including text, graphics, logos, icons, and software, is the property of Priority Parcel Logistics or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Priority Parcel Logistics. We are not responsible for the content, privacy practices, or terms of any third-party site. Access to any linked website is at your own risk.

10. Disclaimer of Warranties

This website and our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Priority Parcel Logistics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or our services, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from a shipment shall be limited in accordance with the applicable carrier terms and declared value at the time of booking.

12. Indemnification

You agree to indemnify and hold harmless Priority Parcel Logistics, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the website, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Priority Parcel Logistics is headquartered, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in that state.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the website or our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.